The story behind
Before this project was initiated, Scandlines had been through a strategic process, where ferry lines had been sold off and the company was leaner and more focused. The organization was slimmed to fit the new business, and the supporting IT landscape needed to be renewed correspondingly. The current ERP system was SAP and after a pre-analysis, the high costs of upgrading this was the spark that ignited a desire for a broader ERP selection and strategic business design.
How Quorum supported the project and the process
Quorum helped scope the project and prepare the business for new ways of working by driving the selection process, while at the same time preparing the management for the changes ahead. With a structured and thorough approach for selecting the optimal ERP solution, Quorum led Scandlines through the RFI & RFP process, concluding with NAV as technical solution and Columbus as implementation and support partner.
During the proces, Quorum also drafted the overall business design around ERP, supported the business case, prepared the project organization for running the implementation project and built the case for the change and the change management concept.
As a result, Scandlines was able to make a clear decision on project scope, processes, ERP system and implementation partner, while the organization was prepared for the next step, aided by the establishment of a change management function in HR.
In the negotiation with the solution vendor, Scandlines had a discount of 23 % from the initial offering – this was not least achieved due to the insights and approach that Quorum brought to the table.