A quick and thorough selection process of a workforce management system
Background In 2020, Aldi Danmark (Aldi) implemented a new WFM system selected by the German parent company. The implementation and…
Cases
Sales development of new segment
Background Munck Asfalt had identified an untapped sales potential in one of their units, mainly in the segment of small…
Successful BPO of Customer Order Handling
Background GNH wanted to outsource the reception and entry of orders across Europe, to achieve better efficiency, standardise the process…
Anchoring of SAM-K/LINE – an advanced data- and modelling tool
Background The data and forecasting tool SAM-K/LINE has been developed and operated by CRT for several years. With new submodels…